Monday, September 19, 2011

Motivating Your Employees (Trustworthy Leadership), Part 2

Motivating your employees can be tough in a suppressed economy, especially when fear is the key economic ingredient from the purveyors of the national news.
So, how do you encourage confidence in your employees, rather than fear?
Folks are basically motivated by four things – stuff, security, significance, and, finally the biggie, a vision combined with a solid relationship with the one in authority. If you missed the first part of this three-part series, you can find it on this paper’s website.
The first three motivators are important and can make a good boss even more effective.
However, a terrific boss creates a vision and secures the trust of his employees.
How?
Creating a vision is simple. Figure out how you are serving your customers. Now put that into one sentence.
In a free market, if you serve people, success will follow. If your employees understand that they are offering something that is worthwhile, they will feel like their days at work are valuable.
Having a solid relationship with your employees can be a little more challenging.
One man I know told me that if people did not treat him right, he would teach them to respect him by force.
He had respect and fear confused.
You earn people’s trust, not by scaring them to death, by being trustworthy.
You earn their respect by being trustworthy for a long period of time.
So, how does trustworthy look?
The trustworthy person does what is hard and sacrificial.
The trustworthy person puts other people’s interests ahead of his own.
He tells the truth. If he doesn’t know how his business will survive in these uncertain times, he keeps his employees posted so they can make wise decisions.
He leads in giving them opportunities to help each other by setting an example when life throws out a curve ball like cancer or family crises.
He doesn’t treat them like dependant children, instead he rejoices at the opportunities they have to gain skills and knowledge.
Most importantly, his employees know that there are certain lines he won’t cross.
Leadership just means creating opportunities for employees to follow their heart.
Serving others, both customers and employees, is the hallmark of successful business owners.
Cathy Primer Krafve, aka Checklist Charlie, lives and writes with a Texas twang. Comments are invited at checklistcharlie.blogspot.com

No comments: