Monday, September 19, 2011

Empty Suitcases

We only keep what we give away.
When a young mom gave birth to her first son, she received lots of presents from friends who knew she didn’t have anything for a boy.
One gift stood out, though. Rather than buy a gift, this friend, the mother of two older boys, went to her own sentimental box and gift-wrapped a Baby’s First Christmas bib and a beautiful piece of art from her own nursery.
A few months later, at the crack of dawn, the young mother received a phone call. The friend’s house had burned down in the night.
In the days that followed, it became clear that the only mementos her friend would be able to retrieve, like pictures of her children, were going to be the ones she had given away to grandparents and friends, including a bib and a piece of art from her own nursery.
I know this is a true story because my friend gave me the bib and the art when my son was born.
Recently, a lady told me a story about her husband, which illustrates the truth about hilarious giving.
This family makes regular trips to a beloved third world country, but on their first trip, they were overwhelmed by all the physical needs that go unmet daily in that place.
As they were packing to return home that first time, her husband suddenly flipped over his suitcase and dumped all the contents on the bed.
“We are giving this all away,” he announced with excitement.
Knowing how Americans travel, I can easily imagine a suitcase stuffed with blue jeans, t-shirts, button-downs, and several pairs of shoes, all things of extreme value in a country where people often go hungry and barefoot.
Having made many friends in the weeks they were there, they immediately found folks who received the goods joyously.
“Who wants this shirt? Who needs flip flops?”
Imagine the excitement as they tossed each item across a room crowded with folks who had gathered to see them off.
Her husband left with empty suitcases, but I bet his heart was full.
And imagine how he blessed his own wife and kiddoes.
We only keep what we give away.
Cathy Primer Krafve, aka Checklist Charlie, lives and writes with a Texas twang. Comments are invited at checklistcharlie.blogspot.com.

Motivating Your Employees (Trustworthy Leadership), Part 2

Motivating your employees can be tough in a suppressed economy, especially when fear is the key economic ingredient from the purveyors of the national news.
So, how do you encourage confidence in your employees, rather than fear?
Folks are basically motivated by four things – stuff, security, significance, and, finally the biggie, a vision combined with a solid relationship with the one in authority. If you missed the first part of this three-part series, you can find it on this paper’s website.
The first three motivators are important and can make a good boss even more effective.
However, a terrific boss creates a vision and secures the trust of his employees.
How?
Creating a vision is simple. Figure out how you are serving your customers. Now put that into one sentence.
In a free market, if you serve people, success will follow. If your employees understand that they are offering something that is worthwhile, they will feel like their days at work are valuable.
Having a solid relationship with your employees can be a little more challenging.
One man I know told me that if people did not treat him right, he would teach them to respect him by force.
He had respect and fear confused.
You earn people’s trust, not by scaring them to death, by being trustworthy.
You earn their respect by being trustworthy for a long period of time.
So, how does trustworthy look?
The trustworthy person does what is hard and sacrificial.
The trustworthy person puts other people’s interests ahead of his own.
He tells the truth. If he doesn’t know how his business will survive in these uncertain times, he keeps his employees posted so they can make wise decisions.
He leads in giving them opportunities to help each other by setting an example when life throws out a curve ball like cancer or family crises.
He doesn’t treat them like dependant children, instead he rejoices at the opportunities they have to gain skills and knowledge.
Most importantly, his employees know that there are certain lines he won’t cross.
Leadership just means creating opportunities for employees to follow their heart.
Serving others, both customers and employees, is the hallmark of successful business owners.
Cathy Primer Krafve, aka Checklist Charlie, lives and writes with a Texas twang. Comments are invited at checklistcharlie.blogspot.com